Because every ERR_404 product is printed specifically for you, we do not accept returns for change of mind.
Returns are accepted only if:
- Product arrived damaged
- Manufacturing defect
- Wrong product delivered
- Wrong size shipped by us
Not Eligible
Returns are not accepted for:
- Ordered wrong size
- Changed mind
- Didn’t like the design
- Minor color differences
- Minor print placement variation
- Normal DTG texture
- Washed products
- Worn products
Report Timeline
Report within:
48 hours of delivery
Include:
- Order Number
- Clear Photos
- Unboxing Video (recommended for faster verification)
Refund Process
If approved:
Refunds are processed to the original payment method within 5–10 business days, depending on your payment provider.
Replacement
Instead of a refund, we may offer:
- Free replacement
- Reprint
based on the issue.